Debt Collection Process : Dutch Lawyer in The Netherlands

For both businesses, institutions, and (non-profit) organizations, we collect outstanding claims throughout the Netherlands. Our approach is fast, targeted, and respectful toward your customer. After all, the goal is to ensure you get paid while putting minimal strain on your customer relationship. For this, Wolderwijd Incasso is the right choice. We initiate a collection process aimed at maintaining a good rapport with your customer.

Another major advantage of Wolderwijd Incasso is that our approach costs you nothing. We handle undisputed claims on a 'no cure, no pay' basis. This simply means that we recover the extrajudicial costs from the debtor. If no payment is received (for instance, due to a bankruptcy), our efforts won’t cost you a thing. It’s therefore always worthwhile to hand over your claim to us; in most cases, it costs you nothing.

Disputed and Undisputed Claims

As a firm, we apply the 'no cure, no pay' collection method only to undisputed claims. These are claims that are not substantively contested by your contractual party(ies). If a claim is substantively disputed, we will take on (or continue) your case based on our competitive hourly rate.

Debt Collection While Preserving Your Customer Relationship

Starting a collection process with your customer while maintaining a good relationship may seem contradictory. However, we believe it’s certainly possible. All circumstances of the case must be considered and weighed to determine whether, and to what extent, preserving your customer relationship is desirable. The debtor’s attitude, the outstanding amount you are owed, and the nature of the agreement are all factors that play a role in answering this question.

Your Wishes Shape Our Strategy

If you desire it, we will do everything possible to maintain a positive relationship with your customer. We approach your customer in a targeted and respectful manner and also seek to understand the story behind the non-payment. Often, the debtor has a valid reason for not paying your claim. However, this doesn’t change the fact that payment is still required. By leveraging all our (communication) resources, our goal is to reach an agreement with your customer, preferably without court intervention.

Unfortunately, an amicable resolution isn’t always possible. But that’s not where our services end. We may need to conclude that preserving or continuing your customer relationship is no longer preferable and that collecting your claim takes top priority. The transition from an amicable process to a formal collection process, which may include initiating legal proceedings, can then be made quickly.

Your Sparring Partner and Advisor in Debt Collection

We can, among other things, advise and assist you with: